Please be sure to read all available information about a report before you place your order.
Once you place an order for a product listed on our website, payment for that product becomes due and owing immediately. Once we receive your order we have to purchase the product from the publisher, process the payment and arrange the shipping. Because of this element of work involved, we regret that it is not possible for an order to be cancelled once it is submitted.
Due to the nature and digital format of the products, which are entirely knowledge and information based, we cannot accept any requests for returns or refunds. However, any modifications or customizations are at publisher's discretion.
Due to the confidential nature of the information contained in our reports, cancellation of orders cannot be accepted after the report has been delivered.